Privacy Policy For SNPP GAU-AMRUT COW MILK ( SNPP GAU-AMRUT )

About Us

Shree Nasik Panchavati Panjrapole (i.e.SNPP) is 145 years old ‘Registered Public Charitable Trust,Gaushala’ at Nashik, Maharashtra. We take care of about 1500 + cows, out of which only about 350 cows are in milk, rest of the cows are old, disabled left by others for lifetime. We are working for cow welfare & environment protection. We have recently taken care of rescued 104 Camels also. We have a big biodiversity zone, 26 rain water harvesting ponds, approx. +2.5 Lakhs of trees, flora & fauna, natural habitat for about 300 peacocks(our National Bird), big vermicompost project ,honey bee keeping project to improve pollination, 450kw solar power generation project. We are into certified organic practices since last many years as per National Programme for organic production (NPOP)

standards. We produce certified organic cow fodder, fruits. Our cow milk, cow ghee are residue free. Cow Milk is obtained from our inhouse cows to which our inhouse Certified Organic Fodder is provided.

We are registered with Animal welfare board of India, Reg.No:MH178/2019, Directorate of tourism for single day tour Reg.No:17/24.12.2021 we are eligible to obtain CSR funds from corporate sector vide registration no. CSR00017743 dated: 17.11.2021 u/s 135(1) of the Companies Act, 2013.Donations paid to us are exempted under 80G of Income Tax Act.

Refunds/Cancellations Policy

Cancelled order’s received payment and/or unapproved / wrongly done payment will be refunded within 30(Thirty) days of receiving application for refund in a prescribed format. Applicable service charge of Rs.100/- (Rupees One Hundred Only) will be deducted. No interest or otherwise will be paid for such refund.

Shipping Policy

Ordered cow milk through REKART mobile app will be shipped by 4:30 am every morning subject to advance full payment realization. Exception of force majeure and or otherwise otherwise will be applicable for delivery to the customers.

Terms and Conditions

a) No return or replacement of cow milk will be made under any circumstances.

b) Cow milk delivery will be on as is where is basis.

c) Production of cow milk is depending upon vagaries of nature which is beyond of

our cow milk.

d) Ours is 144 years registered public charitable trust, Gaushala. It is not a

commercial diary. We don’t outsource milk. This our own production. Variation in

milk properties & quality is possible.

e) One stroke delivery will be restricted to 10 (Ten) litres litres per customer per

day.

f) No legal claim in any manner whatsoever, due to any reason will be entertained.

This will be subject to Nashik jurisdiction only.

g) We assure timely delivery to the customers depending upon adverse climatical

Conditions or otherwise.

h) Cow milk delivery will be discontinued if the customer fails to recharge his

account in a timely manner.

i) Alteration in / modification in cow milk delivery may be submitted through the

Rekart mobile app before (one) day, prior to 6pm. Verbal or telephonic or through

email request of changing next day cow milk delivery quantity will not be

entertained. In such a scenario the customer will have to accept the prescribed

quantity.

j) Customer’s complaint through mobile app, telephone, email will be accepted &

resolved earlier by our customer relationship associates.

k) Customer’s have to use the cow milk after boiling only, within a time limit

mentioned on the milk pouch. Cow milk utilization instructions are mentioned on

the milk pouch. Customers have to follow those instructions.

l) The delivery schedule is subject to change, and customers will be notified in

advance of any changes.

m) Our delivery personnel will make reasonable efforts to deliver milk to the

specified address.

n) We reserve the right to suspend or terminate milk delivery services to any

customer for violation of these Terms or for any other justifiable reason.

o) Code of Conduct:

Customers must treat our delivery personnel with respect and courtesy.

Harassment, abuse, or any form of misconduct towards our staff will not be

tolerated.

p) Feedback and Complaints:

Customers are encouraged to provide feedback or raise complaints regarding

our services.

Feedback and complaints can be submitted through our designated channels.

Contact Details:

Mob.9226891277 email: support@snpp.in

Privacy Policy

1. GENERAL

a. This website with the URL of ________ ("Website/Site") is operated by REKART.

We are committed to protecting and respecting your privacy. We do collect your

personal information and process your personal data in accordance with the IT

Act, 2000 (21 of 2000) and other national and state laws which relate to the

processing of personal data. Please read the following carefully to understand

our views and practices regarding your personal data.

b. We collect your personal information in order to provide and continually improve

our products and services.

c. Our privacy policy is subject to change at any time without notice. To make sure

you are aware of any changes, please review this policy periodically.

d. All associated firms and any third-party working with or for Us, and who have

access to personal information, will be expected to read and comply with this

policy. No third party may access, or process sensitive personal information held

by us without having first entered into a confidentiality agreement.

2. HOW WE COLLECT THE INFORMATION

a. From you directly and through this Site: We may collect information through the

Website when you visit. The data we collect depends on the context of your

interactions with our Website.

b. Through business interaction: We may collect information through business

interaction with you / others.

c. From other sources: We may receive information from other sources, such as

public databases; joint marketing partners; social media platforms; or other third

parties such as:

I. Updated delivery and address information from our carriers or other

third parties, which we use to correct our records and deliver your next

purchase or communication more easily.

II. Information about your interactions with the products and services

offered by our us / subsidiaries.

3. INFORMATION WE COLLECT

a. We collect information primarily to provide better services to all of our customers.

b. When you visit our Site, some information is automatically collected. This may

include information such as the Operating Systems (OS) running on your device,

Internet Protocol (IP) address, access times, browser type, and language, and

the website you visited before our Site. We also collect information about how

you use Our products or services.

c. We automatically collect purchase or content use history, which we sometimes

aggregate with similar information from other customers to create features such

as Best Seller, Top Rated, etc.

d. The full Uniform Resource Locators (URL) clickstream to, through and from our

website (including date and time); cookie number; products and/or content you

viewed or searched for; page response times; download errors; length of visits to

certain pages; page interaction information (such as scrolling, clicks, and mouseovers).

e. We automatically collect information using "Cookies". Cookies are small data

files stored on your hard drive. Among other things, cookies help us improve our

Site, our marketing activities, and your experience. We use cookies to see which

areas and features are popular and to count visits to our Site.

f. Most Web browsers are set to accept cookies by default. If you prefer, you can

choose to set your browser to remove cookies and to reject cookies. If you set

your browser to reject cookies, some features will be unavailable. For more

information on how to reject cookies, see your browser's instructions on changing

your cookie settings.

g. By using this Website, you are agreeing that We may advertise your feedback on

the Website and marketing materials.

h. We will retain your information as long as we require this to provide you with the

goods and services and for such period as mandated by the laws concerned.

4. HOW WE USE INFORMATION

a. We use the information we collect primarily to provide, maintain, protect, and

improve our current products and services.

b. We use the information collected through this website as described in this policy

and we may use your information to:

I. Improve our services, Site and how we operate our businesses;

II. Understand and enhance your experience using our Site, products,

and services;

III. Personalize our products or services and make recommendations;

IV. Provide and deliver products and services you request;

V. Process manages, complete, and account for transactions;

VI. Provide customer support and respond to your requests, comments,

and inquiries;

VII. Create and manage the online accounts you manage on our Website;

VIII. Send you related information, including confirmations, invoices,

technical notices, updates, security alerts and support and

administrative messages;

IX. Communicate with you about promotions, upcoming events, and news

about products and services;

X. We may process your personal information without your knowledge or

consent where required by applicable law or regulation for the

purposes of verification of identity or for prevention, detection, or

investigation, including of cyber incidents, prosecution, and

punishment of offences;

XI. Protect, investigate, and deter against fraudulent, unauthorized, or

illegal activity.

5. DATA TRANSFER

a. Information about our users is an important part of our business and we take due

care to protect the same.

b. We share your data with your consent or to complete any transaction or provide

any product or service you have requested or authorized. We also share data

with our affiliates and subsidiaries, with vendors working on our behalf.

c. We may employ other companies and individuals to perform functions on our

behalf. The functions include fulfilling orders for products or services, delivering

packages, sending postal mail and e-mail, removing repetitive information from

customer lists, providing marketing assistance, providing search results and links

(including paid listings and links), processing payments, transmitting content,

scoring credit risk, and providing customer service.

d. These third-party service providers have access to personal information needed

to perform their functions but may not use it for other purposes. Further, they

must process the personal information in accordance with this Privacy Policy and

as permitted by applicable data protection laws.

e. We release accounts and other personal information when we believe it is

appropriate to comply with the law, enforce or apply our conditions of use, and

other agreements, protect the rights, property or safety of Us, our users, or

others. This includes exchanging information with other companies and

organizations for fraud protection and credit risk reduction.

6. COOKIES

a. To optimize our web presence, we use cookies. These are small text files stored

on your computer's main memory. These cookies are deleted after you close the

browser. Other cookies remain on your computer (long-term cookies) and permit

its recognition on your next visit. This allows us to improve your access to our

site. This helps us to learn more about your interests, and provides you with

essential features and services, including:

I. Keeping track of items stored in your shopping basket.

II. Conducting research and diagnostics to improve the content, products,

and services.

III. Preventing fraudulent activity.

IV. Improving security.

b. Our cookies allow you to take advantage of some of our essential features. For

instance, if you block or otherwise reject our cookies, you will not be able to add

items to your shopping basket, proceed to checkout, or use any products or

services that require you to sign in.

c. Approved third parties also may set cookies when you interact with Our services.

d. Third parties include search engines, providers of measurement and analytics

services, social media networks, and advertising companies.

e. Third parties use cookies in the process of delivering content, including ads

relevant to your interests, to measure the effectiveness of their ads, and to

perform services on behalf of Us.

f. You can prevent the storage of cookies by choosing a "disable cookies" option in

your browser settings. But this can limit the functionality of our services.

7. DATA SECURITY

1) We take due care to protect customer data. Technical measures are in place to

prevent unauthorized or unlawful access to data and against accidental loss or

destruction of, or damage to, data. The employees who are dealing with the data

have been trained to protect the data from any illegal or unauthorized usage.

2) We work to protect the security of your information during transmission by using

Secure Sockets Locker (SSL) software, which encrypts information you input.

SSL allows sensitive information such as credit card numbers, UID's and login

credentials to be transmitted securely.

3) We follow the Payment Card Industry Data Security Standard (PCI DSS) when

handling branded credit cards from the major card schemes.

4) We maintain physical, electronic, and procedural safeguards in connection with

the collection, storage, and disclosure of personal customer information.

5) We take reasonable steps to help protect your personal information in an effort to

prevent the loss, misuse, and unauthorized access, disclosure alteration and

destruction. It is your responsibility to protect your user names and passwords to

help prevent anyone from accessing or abusing your accounts and services. You

should not use or reuse the same passwords you use with other accounts as

your password for our services.

6) It is important for you to protect against unauthorized access to your password

and your computers, devices, and applications. Be sure to sign off when you

finish using a shared computer.

7) The information you provide to us is shared on our secure servers. We have

implemented appropriate physical, technical and organizational measures

designed to secure your information against accidental loss and unauthorized

access, use, alteration, or disclosure. In addition, we limit access to personal

data to those employees, agents, contractors, and other third parties that have a

legitimate business need for such access.

8) Information collected from you will be stored for such period as required to

complete the transaction entered into with you or such period as mandated under

the applicable laws.

8. LINKS TO THIRD PARTY SITE/APPS

Our Site may, from time to time, contain links to and from other websites of third parties.

Please note that if you follow a link to any of these websites, such websites will apply

different terms to the collection and privacy of your personal data, and we do not accept

any responsibility or liability for these policies. When you leave our Site, we encourage

you to read the privacy policy of every website you visit.

9. SOCIAL NETWORK PLUGINS

This Website incorporates plugins and/or buttons for social networks, in order to allow

easy sharing on your favourite social networks. These plugins are programmed so as

not to set any cookies when assessing the page to safeguard the privacy of users.

Cookies may be set if you make voluntary use of the plugin. The collection and use of

information obtained by means of the plugin are governed by the respective privacy

policies of the social networks.

10. SHARING OF PERSONAL INFORMATION

1) We do not share your personal data with third parties without your prior consent

other than:

a. With third parties who work on our behalf provided such third parties

adhere to the data protection principles set out in the IT Act, 2000 (21 of

2000) and other applicable legislation, or enter into a written agreement

with Us requiring that the third party provide at least the same level of

privacy protection as is required by such principles;

b. To comply with laws or to respond to lawful requests and legal process;

c. To protect the rights and property of Us, our agents, customers, and

others including to enforce our agreements, policies, and terms of use;

d. In an emergency, including to protect the personal safety of any person;

and

e. For the purpose of a business deal (or negotiation of a business deal)

involving the sale or transfer of all or a part of our business or assets

(business deals may include, for example, any merger, financing,

acquisition, divestiture, or bankruptcy transaction or proceeding).

2. If for any reason beyond our control and due to external factors any unauthorised

barge in or unethically, immorally takes place illegally, unethically and or likewise

SNPP will not be liable / responsible in any manner whatsoever. SNPP will take

necessary undertaking from computer operator that no customer data will be shared,

copied, distributed without explicit permission that to after receiving formal application

from the concerned person/entity. For which concerned person/employee will be liable.

11. CHILDREN

If you are under 18, or the age of majority in the jurisdiction in which you reside, you

may only use Our Website with the consent of your parent or legal guardian. In any

case, We will not be liable for any cause of action that arose due to non-compliance

with this section.

12. CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we

will change the "Last Updated" date above. You agree that your continued use of our

services after such changes have been published to our services will constitute your

acceptance of such revised policy.

Contact Details:

Mob.9226891277 email: support@snpp.in